We aim to provide a clear and convenient booking experience for our guests. Please review the following policies before confirming your tour.
Booking Policy
- Reservations should be made in advance to ensure availability.
- A deposit is required to confirm the booking.
- The remaining balance must be paid upon arrival or before the tour begins.
- Payments may be made by bank transfer, money exchange service, or cash, according to the agreed booking arrangement.
- After a booking is confirmed, the guest will receive confirmation of the agreed itinerary and services.
Cancellation Policy
We understand that travel plans can change. Cancellation terms may vary depending on the services already reserved and any non-refundable expenses incurred.
- A refund may be provided after deducting applicable transaction fees and non-refundable costs.
- Some tours and services may be partially or fully non-refundable after confirmation.
- Sundarbans tours, train tickets, and domestic flight bookings generally require advance reservation. Non-refundable charges associated with these services may be deducted in case of cancellation.
- Hotel reservations can generally be cancelled up to 48 hours in advance, subject to the individual hotel's conditions.
- Vehicle reservations generally require 12–24 hours' notice for cancellation, although special arrangements may have different conditions.
- No refund will normally be provided for a no-show.
- If Tour Experts Bangladesh must cancel an arranged service due to circumstances such as extreme weather, government restrictions, or other unavoidable events, guests may be offered a refund for the affected service or an alternative arrangement, depending on the circumstances.
Child Policy
We welcome families and children on our tours.
Infants aged 0–2 years
Free of charge when no separate seat or bed is required.
Children aged 3–10 years
- 50% of the adult price when sharing a bed with parents.
- 75% of the adult price when an extra bed is required.
Children above 10 years
Charged at the applicable adult rate.
Special Supplements
Single Supplement
An additional charge may apply when a traveler requests a private room instead of shared accommodation.
Luxury or Custom Requests
Upgraded accommodation, private arrangements, special activities, or other customized services may involve additional charges.
Group Discounts
Special pricing may be available for groups of eight or more travelers. Final pricing depends on the itinerary and requested services.
For special requests or clarification about a booking condition, please contact Tour Experts Bangladesh before confirming the reservation.
